Offering a globally recognized feature-rich contact centre solution with a wide range of benefits, SLT-MOBITEL Enterprise’s Premium Contact Centre solution powered and managed by the Avaya Inaipi Cloud boosts productivity and delivers personalised interactions tailored to meet the evolving needs of enterprise customers.
The solution was launched recently at Cinnamon Lakeside, Colombo amidst a distinguished audience of Enterprise customers including Large, Medium and Government entities in Sri Lanka. SLT-MOBITEL representatives, including Lakmal Jayasinghe, Chief Business Officer – Enterprise Business, Prabhath Dahanayake, Chief Marketing Officer, and Mangala Samarajeewa, Chief Network Officer, were present on the occasion along with other SLT-MOBITEL officials.
Avaya representatives attending the event included Adarsh Kaul, Chief Marketing Officer – India & SAARC, Bhavesh Vora, Sales Engineering Head – South India and SL, Prem Kumar Balaji, Territory Manager and Sajith Thrimavithana, Sales Engineer – Sri Lanka and Maldives. Partners supporting the solution such as KBSL Information Technologies Limited and Sumathi Information Technologies were also in attendance.
The advanced cloud-based contact centre solution is designed to revolutionise the way enterprises interact with their customers, offering a seamless experience across the entire customer journey. The Avaya Inaipi Cloud, hosted in SLT-MOBITEL’s Data Centre, features comprehensive, integrated, and open cloud architecture with scalability, security, and in-depth analytics capabilities.
SLT-MOBITEL Enterprise remains committed to #DoBusinessBetter by providing cutting-edge solutions that enable businesses to thrive in the digital era. With SLT-MOBITEL Enterprise’s Premium Contact Centre solution powered by the Avaya Inaipi cloud, enterprises can prioritize #Business Intelligence, elevate their customer interactions, deliver personalized experiences, and stay ahead in today’s competitive business landscape.
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