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SANASA Life Insurance appoints Nuwanpriya Gunawardena as CEO/Principal Officer

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Nuwanpriya Gunawardena has been instrumental in initiating the digitalization process well before the arrival of the pandemic in March 2020. He accelerated the digitalization process during the pandemic period to ensure that the company was able to successfully navigate the prevailing operational uncertainties.

They have also digitalized the smallest scale branch operations to the top level management operations through digital means. In order to manage board meetings they have used state of the art digital platforms. When the pandemic arrived in March 2020 and the country went into lockdown, the company was able to rapidly switch over all processes to an online platform thereby ensuring minimum disruption in its operations. This was done by successfully digitalizing its workflow management process.

It has allowed SANASA Life to streamline the processes and increase productivity across the company by converting a majority of its manual processes that are outside the Core System into a digitized workflow.

Additionally, a significant mindset change was required by the company’s workforce to adjust to the Work From Home (WFH) situation where there were numerous challenges such as connectivity issues and difficulty to find a suitable work environment for work at home.

Overall, the company managed to carry out the change management process smoothly and achieved over 90% success in terms of digitalization.

Nuwanpriya Gunawardena, the new Chief Operation Officer (COO) stated, “I commenced my career in SANASA Life Insurance Company back in 2006 when I joined as an executive in the IT Department. My job role primarily involved networking and network security but over the years I went up the ladder by demonstrating passion, hard work and dedication in every aspect of my job roles.”

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