Global Finance names HSBC Sri Lanka Best Consumer Digital Bank for fourth consecutive year

HSBC Sri Lanka has been recognised by Global Finance, winning the title for Best Consumer Digital Bank in Sri Lanka for the fourth consecutive year, in the 2024 World’s Best Consumer Digital Bank Awards in Asia-Pacific held for the 25 th year by Global Finance.

This announcement comes in the wake of HSBC being recently named Sri Lanka’s Best International Bank for 2024 by Euromoney.

In addition to securing the top honour HSBC also excelled in four sub-categories, further solidifying its leadership in the digital banking space, and winning the title for the Best Mobile Banking app for the first time this year, along with three other sub-category awards; – Best User Experience (UX) Design, Best Information Security and Fraud Management, Best Integrated consumer banking site These awards underscore HSBC’s commitment to innovation and reflects the banks dedication of providing simplified digital solutions that meet the evolving needs of its customers.

Through continuous investment in technology, a customer-centric approach, and a strong focus on security, HSBC has set the benchmarks in digital banking.

Expressing appreciation for the recognition received, James Rebert, Head of Wealth & Personal Banking HSBC Sri Lanka said,

“The recognition from Global Finance is a testament to our commitment to driving digital transformation and delivering for our customer needs. A growing number of our retail customers are turning to our digital channels for everyday banking due to the security and convenience they provide. It’s encouraging to see many of them actively using our mobile banking app for their transactions. The award titles for our digital banking efforts are an inspiration to continue pushing the boundaries of what’s possible in digital banking.”

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