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Abans ‘Quick Service’ delivers aftersales services over counter

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Striking a perfect balance between cutting-edge technology and a highly trained workforce the Wellawatte Service Centre also provides the ‘Quick Service’ option where adept technicians attend to repairs over the counter serviced on the spot. The Quick Service delivers high-quality aftersales services in the shortest possible time, using only genuine spare parts.

A dedicated team to serve walk-in customers as well as live agents who are available to chat with customers via Google My Business, the pioneer in digitisation, Abans has yet again raised the bar for aftersales services in Sri Lanka. Customers can now submit requests for spare parts, job status updates or any other service-related requests or complaints via Google My Business.

A host of services are also made available via our new WhatsApp chat bot and customers can now check the status of repairs, find service centre details, make new repair requests and ask for human agent assistance for any service-related inquiry within a few seconds without calling again.

Abans Service consistently works towards setting a new benchmark in the service industry by building its reputation through uncompromising quality and customer care. New services are constantly added, existing services are improved and technicians are kept up to date on technological advancements with continuous training, to guarantee customer satisfaction.

Abans Service cater to customers islandwide through a vast network of 15 regional service centres and over 100 dedicated franchise agents.

It is empowered by a 100-plus skilled, overseas-trained workforce and is equipped with state-of-the-art equipment.

Visit service locations in Wellawatte, Dambulla, Galle, Matara, Kandy, Anuradhapura, Gampaha, Ratnapura, Batticaloa,Vavuniya, Jaffna, Negombo, Kalmunai, Trincomalee and Badulla.

Tuesday, June 6, 2023 – 01:00

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