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Allianz Customer Care Centre relocates at Union Place

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Allianz Lanka, one of Sri Lanka’s leading insurers and a member of the global Allianz SE Group, recently relocated its Customer Care Centre, from Borella to Union Place.

The move marks an important milestone in Allianz Lanka’s commitment to offering world-class insurance solutions with enhanced accessibility and customer-centricity.

The newly relocated Allianz Customer Care Centre is now conveniently located at Union Place, Colombo 02. This strategic move aligns with Allianz Lanka’s vision of providing easy access, including ample parking, for its valued customers, ensuring a seamless and convenient experience.

A special ceremony was held to mark the opening of the newly relocated Allianz Customer Care Centre at Union Place on August 15, where a number of key personnel, staff and customers were present, including Alan Smee CEO and Country Manager at Allianz Insurance Lanka Limited; Jayalal Hewawasam CEO at Allianz Life Insurance Lanka Limited; along with rest of the senior leadership team.

The newly relocated Allianz Customer Care Centre now showcases a contemporary architectural design that sets new industry benchmarks. It boasts modern amenities and facilities, aligning perfectly with Allianz Lanka’s unwavering commitment to maintaining global standards while fostering a customer-centric environment.

Allianz Insurance Lanka Limited CEO and Country Manager Alan Smee said, “Our revamped Customer Care Centre, marking a new era of accessibility, convenience and excellence. Our aim is to deliver world-class insurance solutions that resonate with our customers’ needs, while ensuring a truly seamless, hassle-free experience.”

Allianz Life Insurance Lanka Limited CEO Jayalal Hewawasam stated; “This relocation underlines our unwavering commitment to enhancing customer experiences. We strive to deliver evolving insurance solutions that cater to the versatile needs of our customers, ensuring they receive the best possible service.”

Allianz Lanka affirms the dedication towards advancing the standards in the insurance industry with this purposeful relocation. The company continues to position itself as a true partner in protecting what is most precious to its valued customers.

The post Allianz Customer Care Centre relocates at Union Place appeared first on DailyNews.

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