The analysis includes an assessment of the employee experience based on five principles (Credibility, Respect, Fairness, Pride, and Camaraderie) through the Trust Index Survey and an assessment of existing people practices through the Culture Audit Management Questionnaire.
The survey which covered 100 per cent of Ceylinco Life’s full-time employees revealed that the overall perception regarding the Company as a workplace is more positive than the collective perception of individual elements of workplace engagement. This was gathered from the employees’ responses to feeling most positively about the pivotal and emotive statement “My work has a special meaning: this is not just a job.”
Furthermore, over 85 per cent of the survey participants awarded ‘Great’ and ‘Fair’ ratings to the investigative question that explored how much confidence the employees had in the management team’s decisions. This is a testament to the trust that Ceylinco Life has earned over the years and in turn translates to the success of its operation, including employee engagement and customer satisfaction, the company said.
Ceylinco Life scored higher than the averages of the 40 Best Workplaces in Sri Lanka in 2020 published by Great Place to Work for the criteria of ‘Business acumen’ and ‘Management clarity.’ Additionally, ‘Management reliability,’ ‘Pride’ and ‘Credibility’ emerged as areas of relative strength for the organization.
Great Place to Work also observed that “Long term association with the organization” is the strongest performing Workplace Health Indicator for Ceylinco Life.
“This certification is most encouraging, especially in the context of the times we find ourselves in,” Ceylinco Life Managing Director Thushara Ranasinghe commented. “The challenges faced by businesses due to the global pandemic put employees under intense pressure too, and in their efforts to keep operations going during lockdowns companies can make the mistake of not paying adequate attention to employee concerns. At Ceylinco Life, we recognize that employee confidence and trust are a top priority, and more so in difficult times.”