DFCC wins multiple accolades celebrating digital innovation
DFCC Bank has won a number of awards recently, underscoring its commitment to digital innovation, inclusivity and exceptional customer experiences.
The awards include the FITIS Digital Excellence Award for its hybrid mobile banking app, DFCC Virtual Wallet, the Effie Merit Award for the DFCC Aloka launch campaign and two awards at the LankaPay Technnovation Awards.
DFCC Bank Vice President, Digital Strategy Dinesh Jebamani said; “It is an honour to have won these prestigious awards that recognise our commitment to providing innovative and effective banking solutions to our customers. These awards highlight the hard work and dedication of our people, and the trust of our customers, who have always supported us. They also reflect of our efforts to promote digital enablement and inclusivity in banking, and we remain committed to continuing our efforts in these areas. Encouraged by this, we reaffirm our commitment to providing our customers with world-class digital banking solutions and services.”
The Bank’s hybrid mobile banking app, DFCC Virtual Wallet, received a Merit Award under the connected product and service category at the 2nd Digital Excellence Awards organised by the Federation of Information Technology Industry Sri Lanka (FITIS
DFCC Virtual Wallet offers a range of features, including funds transfers to other banks via CEFTS, payment of other bank credit cards via CEFTS, and managing DFCC Credit Cards by checking credit card limits, available balances, payment due dates, minimum payments owing, cash back rewards earned, and statements. Customers can also check the balances of all DFCC Bank current and savings accounts, along with the last 10 transactions, fixed deposit balances, tenures, interest rates, maturity dates, loan balances, due amounts, and the next payment date.
DFCC Bank also received the Effie Merit Award in the new product and service category for the launch campaign of its DFCC Aloka Women’s banking proposition. The Effie Merit Award recognises DFCC Bank’s commitment to creating effective marketing strategies that drive success and encourage thoughtful dialogue about the drivers of marketing effectiveness.
DFCC Bank Vice President, Head of Marketing and Sustainability Nilmini Gunaratne said; “We are honoured to have had our commitment to providing engaging, innovative and effective banking solutions to our customers recognised on such esteemed platforms. These accolades also highlight our efforts to promote inclusivity and equity in banking, and we remain committed to continuing our efforts in these areas.”
The Bank was also recognised for its outstanding efforts in promoting financial inclusivity and customer convenience, receiving Merit Awards in Category C for ‘Bank of the Year for Financial Inclusivity’ and “Excellence in Customer Convenience at the LankaPay Technnovation Awards 2023.
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