Global Customer Experience Guru Ron Kaufman meets BOI, ports Chiefs
Renowned Global Customer Experience Guru Ron Kaufman met with the Board of Investment of Sri Lanka (BOI) Chairman Dinesh Weerakkody and Keith D Bernard Chairman Sri Lanka Ports Authority to discuss the current economic climate and investment opportunities in both Colombo Port City and on shore.
Also on strategies for public sector capacity development Ron Kaufman, who led an event in Sri Lanka in 2017, has built a globally renowned reputation as a leading educator on Uplifting Service performance and Building Service Cultures. Ron is the author of the New York Times bestselling book “Uplifting Service:
The Proven Path” and 14 other books on customer service, business, and inspiration.
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