PLC wins ‘Best Digital Process Enabler’ at NQBSA
People’s Leasing Company PLC (PLC) was recognized at the National Best Quality Software Awards (NBQSA) organized annually by the British Computer Society (BCS) Sri Lanka, and widely regarded as the most prestigious platform for achievements in software/digital services in the Island.
Accordingly, PLC won the Special Award for Best Digital Process Enabler of the Year, along with a Merit Award for In-house Development, recognizing the ‘PLC TOUCH’ integrated total solution, which is PLC’s seamless integrated digital touch point for all customer needs. The Awards were presented to PLC at the NQBSA Awards Ceremony held recently and were accepted on behalf of the company by Prabath Gunasena DGM ICT.
PLC CEO Shamindra Marcelline said; “Our journey into digital transformation began in 2021, driven by our unwavering commitment to our customers. We recognized the evolving shifts in consumer behavior and needs within the rapidly changing digital landscape. Understanding the potential of digital enablement for streamlining processes and enhancing service delivery, we have remained at the forefront of the industry in terms of innovation, adoption, and implementation of digital solutions for our valued customers.”
The NQBSA Awards are highly competitive, with each candidate being rigorously scrutinized by a distinguished independent panel of expert judges. The award for Best Digital Process Enabler of the year is particularly coveted and hotly contested, as every participating candidate is automatically eligible for consideration for this very special open award.
PLC DGM-ICT Prabath Gunasena added; “The category for Best Digital Process Enabler is an open category, which means that we were not only competing against our peers in the NBFS arena but also against big banks and major players from other diverse sectors that may or may not be related to finance. This truly underscores our commitment to digital enablement both internally and externally, along with our thirst for innovation and seamless service delivery.”
This is not the first time that PLC has received recognition for its digital innovation and service delivery. In 2017, PLC emerged as the Gold Winner of the Financial Industry Category at APICTA 2017 in Bangladesh for its Selfecash solution. The same year, Selfecash also won the Gold Award in the Inhouse Category at the NBQSA, while also winning a Merit Award in the Financial Application Category for its ‘Margin Trading System’.
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